Acta builds the democratic capability for governments to make data-backed, community-driven decisions where all stakeholder voices are heard and valued.
Government agencies, like most modern organizations, must often quickly organize and analyze large amounts of textual information. Because government professionals are under-resourced and overworked, governments lack the capacity to make sense of the large amounts of public input they must collect. As a result, they have difficulty developing effective public programs and services.
Acta uses proprietary NLP software to automate feedback analysis for governments. Our software comprehends open-ended feedback to generate actionable insights detailing residents’ key concerns and priorities. We analyze input exponentially faster than current methods. Our tool doesn’t automate the community engagement process or eliminate human-driven design. Instead, it provides a set of features that can empower government teams to do their job even better. We provide a tech-enabled, human-centered tool that turns feedback from a problem to a solution.
Our machine-learning algorithm works by clustering open-ended feedback into topical “buckets” and then presents the most salient trends within each bucket as insights. Our analysis is automated and integratable into current government workflows.
Our analysis includes how residents agree and disagree on issues, how they interact with current initiatives, and what they want from future government efforts. The validity of our insights are statistically justifiable. These insights are actionable because they map public concerns back to project outcomes.
We build data visualizations that inform residents and decision-makers to increase transparency and foster trust between governments and stakeholders.
Our platform is ready out of the box to meet your needs.
Our deliverables can be put in front of any stakeholder and be immediately understood.
Resident information is protected and safe by industry-standard encryption practices.
Our deliverables provide an in-depth profile of communities by illuminating residents’ current experiences, concerns, and desires for the future.
We automate as many workflows as possible so that you can focus on what matters: helping residents!
Our insights help focus future rounds of engagement by showing stakeholder’s most frequently discussed topics.
Our insights illustrate the difference between the city’s perception of needs and residents’ lived experience.
Our team handles all the design, engineering, and platform maintenance so your team can focus on engaging your constituents.
We provide you with a clear picture of how residents feel about pressing policy issues in your community.
We are an inter-disciplinary team dedicated to making government work for everyone.
I wish I had hired you sooner. [Your solution] definitely saved me so much time.
I can put these insights in front of anyone and they would be easily understood. It helps us decide on best next steps for the project and how we should market the project going forward
Turnaround time was remarkable. A subscription would motivate us to get and use feedback. Has a lot of value not just for municipalities or governments, but for anyone that wants to get feedback.
Acta is here to provide you with more information, answer any questions that you may have, and create effective solutions for your local government and its residents.
+1 919 537 9711